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RealMe by Educators Credit Union

Your name has power.

person smiling

Your name has power.

That’s why everyone now has the choice to use their chosen name on all eligible Educators debit and credit cards. When you present your debit or credit card, present it confidently with a name that affirms your identity.

Here’s how it works:

  • Mobile Phone

    Choose

    The choice is yours! If you have a chosen name that you use in your everyday life, we suggest using that name.

  • Debit/Credit Card

    Request

    To request a card with your chosen name, you can contact us by phone at 262.886.5900, virtually on Educators Video Banking, or by visiting a branch near you.

  • Debit/Credit Card 2

    Receive

    If you prefer that your replacement card is mailed, it will arrive in the mail within 7-10 business days. If you would like to receive your card same day, you can request your new card by visiting a branch location near you.

  • 24/7 Access

    Design

    Did you know with Design My Card you can enhance your card with a design that fits your personality and your style? Learn more here.

Ready to display your chosen name?

Chat with us on Educators Video Banking.
Start a Video Meeting
Give us a call.
Call us at 262.886.5900
Visit us at a branch near you.
Find the nearest branch

Not a member?

We'd love to have you!

Open an account today.

FAQs on how to use your chosen name:

To change your legal first name to your chosen name on your credit and debit cards, you can contact us by phone at 262.886.5900, virtually on Educators Video Banking, or by visiting a branch near you.

To request a card with your chosen name, you can contact us by phone at 262.886.5900, virtually on Educators Video Banking, or by visiting a branch near you.

Yes! If your last name is hyphenated, you may choose one last name to appear on your debit and credit cards.

You can use your chosen name on most of your Educators Credit Union credit and debit cards. Because this service is only available for regular membership accounts, business and Health Savings Accounts (HSA) are not eligible. Please note, the chosen name on your card does not alter the legal name on your account.

Your legal name will not change on your Educators Credit Union account(s). However, Educators Credit Union will use your chosen first name when speaking to you. Additionally, in some instances Educators Credit Union may ask for your legal name for identity verification purposes.

If you request that your replacement card is mailed, it will arrive in the mail within 7-10 business days. If you would like to have your card same day, you can request your new card by visiting a branch location near you to have the card instantly printed.

You can continue to make purchases using your current card until your replacement card arrives and you activate it. Once your new card is activated, please destroy all previous cards as they will no longer be usable.

There may be acceptance issues if a merchant requests identification and the name printed on the card does not match your legal ID. Educators Credit Union is not able to guarantee a merchant’s acceptance.

Educators Credit Union suggests using the name on your card for your online purchases.

Achieving more together, always.

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Disclosures

There may be acceptance issues if a merchant requests identification and the name printed on the card does not match your legal ID. Educators Credit Union is not able to guarantee a merchant’s acceptance.
Statements and emails from Educators Credit Union will still display your legal name. At this time, your chosen name applies to your card only.
All checks you receive will need to be made out to your legal name, and all checks that you give will display your legal name as well.