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The new Mobile Banking is all about giving you the best user experience on your mobile device— whether you’re using Bill Pay, accessing your accounts, transferring funds or depositing a check using Flash Cash. The system that powers our Mobile Banking has been completely revamped to offer the features and services you have been requesting.

FlashCash update: When depositing a check with FlashCash remote deposit, the first $200 per deposited check will be released. The remaining amount, if any, will be held for three business days, as usual.

Important Mobile Banking app information

Apple iOS users: You will get a notification and should update the app.

Android users: You will have to uninstall the current app, then search in the Google Play Store for “Educators WI Mobile Bankingand install the new app.

If you are currently experiencing issues on your Android device please update your ECU Mobile Banking app.

How to manually update Android apps:

  1. On your Android smartphone or tablet head to the Google Play Store. …
  2. Hit the menu button  (three square dots) which is located at the top right hand side of the screen and select ‘My Apps’.
  3. This menu is where you can see which apps on your device have available updates

What's new

  • Clean look and intuitive use
  • One login for Online Banking and Mobile Banking*
  • Bill Pay available on Mobile Banking
  • Easy member-to-member transfers
  • SMS text alerts

 

* Initial registration must be completed in a browser before the Mobile Banking app can be accessed.

Video Tutorials

Mobile Banking Overview

Mobile Banking Registration

FAQs

What do I need to log in?

* Initial registration must be completed in a browser before the Mobile Banking app can be accessed.

If you are an existing Online Banking user and the Primary owner of your Educators account, enter your existing username in the blue login box on the front page of ecu.com. You will be prompted to enter a temporary password to start the registration process. The temporary password is the month and day of the your birthday and the last six digits of your Social Security Number. For example: If your birthday is 04/15/1980 and your SSN is 123-45-6789, your temporary password would be 0415456789. You will then be asked to complete your security profile and verify your contact information before viewing your accounts.

If you are a Joint owner of an Educators account, or new to Online Banking, click “New User” in the blue login box on the front page of ecu.com. Read through and agree to the online banking disclosure and continue your registration, providing identifying information to connect you to the correct account(s), choosing a username and password, set security questions and confidence image.

Please visit ecu.com for more video tutorials or to view our help guides.

I keep hearing the word “WIDGET” what is a widget?

A widget is a self-contained mini application that lives and runs on your new Online Banking dashboard. Widgets allow you to personalize your Online Banking experience.

Will I have to reset my e-statements?

No, e-Statements will remain the same. They are viewable under the e-Statements widget on your Online Banking dashboard.

Will I have to reset my alerts?

Yes. Alerts will not transfer and will need to be set up. In the new Online Banking, there are many more options for alerts for your convenience.

Will we be getting a new Mobile Banking app?

Yes. Apple iOS device users will receive an “update” notice for the new Mobile Banking app. Android device users will need to delete the old app and visit the Google Play Store and search “Educators WI Mobile” to download the app.

 

New users should search their device’s app store for “Educators WI Mobile Banking” to download the new Mobile Banking app.

Will I be able to make deposits with my mobile device?

Yes. Flash Cash is available using the new Mobile Banking app on your smartphone. The app was designed for use on smartphones, so it may not function completely on your tablet or iPad.

FlashCash update: When depositing a check with FlashCash remote deposit, the first $200 per deposited check will be released. The remaining amount, if any, will be held for three business days, as usual.

What’s new with Mobile Banking?

Bill Payment, Secure Messaging to the Message Center, Budgets, and Savings Goals.

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