Gestión de tarjetas
Una forma más cómoda de gestionar tus tarjetas.
The Card Management Tool
A better card management experience just landed in Online and Mobile Banking! Our upgraded card experience puts more control, convenience and safety in your hands.
características y beneficios
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Activar y desactivar tarjetas
Lose a card? Not using it and want to make sure it’s protected? Use the Card Management tool to turn your Educators cards on and off.
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RECIBE NOTIFICACIONES INSTANTÁNEAS
Cree alertas de transacciones para recibir una notificación instantánea cuando se realice una compra con su tarjeta.
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ESTABLECER RESTRICCIONES DE GASTO
Cree límites de gastos para protegerse de las grandes compras que se realizan sin su conocimiento.
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RESTABLECER SU PIN
If you forgot your PIN or need to change it, you can create a new PIN directly in Online or Mobile Banking.
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AÑADIR AVISOS DE VIAJE
Si va a realizar un viaje nacional o internacional, agregue notas de viaje a su tarjeta de débito y/o crédito.
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REPORTAR UNA TARJETA PERDIDA O ROBADA
If your card goes missing, simply report it lost or stolen right from Card Management.
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Card-linked Merchants
The card on file list within Card Management keeps track of all the merchants where your card details are stored.
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ACCESS UCHOOSE REWARDS®
Easily view, manage and redeem your points.
Preguntas frecuentes
The Card Management tool is a user-friendly addition to Online and Mobile Banking that members can use to:
Siéntete más seguro.
- Active o desactive sus tarjetas a su discreción.
- Reportar tarjetas extraviadas o robadas.
- Apague inmediatamente una tarjeta perdida o robada.
- Cree alertas de transacciones para recibir una notificación instantánea cuando se use su tarjeta.
- Know where your credit and debit cards are stored online.
- Establezca límites de gasto según la ubicación, la cantidad, el tipo de comerciante y el tipo de transacción.
Descubre más comodidad.
- Disfrute de acceso 24/7 a sus tarjetas.
- Disputa transacciones fácilmente.
- Crear notificaciones de planes de viaje.
- Reciba una tarjeta digital antes de que le envíen una física.
- View, manage and redeem uChoose Rewards®.
- Active las tarjetas al instante, para que no tenga que esperar más por tarjetas nuevas o de reemplazo.
- Vea el nombre del comerciante, el logotipo, la ubicación exacta en el mapa y la información de contacto.
- Regístrese en Apple Pay o Google Pay.
En Banca Móvil:
- Hacer clic Más.
- Haga clic en el Tarjetas Menú desplegable.
- Seleccionar Gestión de tarjetas.
En Banca en Línea:
- Pase el cursor sobre el Tarjetas Menú desplegable.
- Seleccionar Gestión de tarjetas.
- From the Card Management tool, click Manage Travel Plans.
- Hacer clic Add Travel Plan to add countries and U.S. states you may visit to ensure you can use your card without interruption while traveling.
Please note, travel plans can be set up to two weeks at a time. If you are traveling for more than two weeks, you will need to set the additional dates separately.
- From the Card Management tool, click Report Lost or Stolen.
- You will be prompted to call our member service line for assistance. Simply click Llamar to get started. Calling us straight from your mobile app ensures a smooth and seamless experience. Please note, by selecting Llamar, your card will be turned off to prevent unauthorized payments. Recurring payments will still occur.
Check to make sure your device is set to primary.
- Navigate to Card Management and click the Ajustes
- Hacer clic Primary Device.
- Make sure the toggle is set to On.
Make sure you have allowed the Educators Mobile Banking app the ability to send notifications.
iPhone users:
- Click the phone’s
- Hacer clic Notificaciones.
- Tap the Educators CU App.
- Toggle Notifications to
Android users:
- Click the phone’s Settings Icon.
- Hacer clic Apps.
- Tap the Educators CU App.
- Make sure Notificaciones are set to Allow.
- Make sure Permissions are set for Notificaciones.
If your card is turned off, you will have to turn it on before using it. Please note, you should not turn your card off in Online Banking unless you also use our Mobile Banking app, so you can turn your card on when using it.
Recurring transactions, such as streaming services or other monthly payments displayed in the Card on File section, will still process when cards are turned off.
You must be on the most current version of the Educators CU app and have Android 13 or Apple iOS 16.5.1 to use the Educators CU app and Card Management. If you are using an older version of OS/iOS, the app may work but some features may not be fully functional.