Reminder: Stay Vigilant of Recent Scams

Educators Credit Union has been closely monitoring recent phone/text scams targeting our members.

We’d like to assure you that Educators Credit Union has not been compromised. While we work to stop these scam attempts, our main priority is protecting you and your account.

We have identified two specific scams:

1. Members are being called from a ‘spoofed’ Educators Credit Union number, stating that there is potential fraud from a merchant on their card. (i.e. Target, Walmart, Menards). Shortly thereafter, they receive a text (see below). If answered…the fraudster then requests the CVV. * Please note that it is easy to identify this text as being inauthentic. The text misidentifies Educators as a Federal Credit Union.

Image showing fraudulent activity

2. The member may receive a text message or email asking them to activate either “Apple Pay or Samsung Pay”. (See below).   Educators Credit Union would NEVER need this information over the phone. Once the fraudster has your verification code…they can access from any device.

Image showing fraudulent activity

***Please remember that the only legitimate fraud related call you would ever receive would come from the JHA Card Fraud Center. That phone number is:  800-237-8990 *****

 

EDUCATORS CREDIT UNION WILL NEVER ASK FOR CVV, PIN, or TOKEN TO VERIFY FRAUD

 

 

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4 thoughts on “Reminder: Stay Vigilant of Recent Scams

  1. Thank you very much for helping your members stay on top of these scammers! I’m so glad I switched to ECU from the big corp bank I had previously. You offer so much more and easy access via mobile banking. I would recommend ECU to anyone looking to switch. Keep up the great job!

  2. Thanks a lot for this warning. I have passed it along to my educator friends, both active and retired.

  3. I am very impressed with the professionalism of your staff in the Milwaukee and Racine locations, not to mention the perks the credit union provides to its customers! Since becoming a new savings account member I’ve noticed all the notifications that are provided to your customer base at large, This is excellent and customers don’t know what they don’t know, especially when it comes down to identifying fraud and scams. You all provide banking services at your best. I’ve been with the same bank 37 years since moving to Milwaukee and I definitely recognize a huge difference between them both. Thanks for all you do to assist the community. That’s what’s Up!!

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