By Your Side: Protecting You From Spoofing

You get a call, pick up your phone and look at who’s calling. It’s a familiar name or business, maybe the IRS or even the police department. You pick up the phone, but something sounds… wrong. Maybe it’s a robotic voice or someone who’s saying things that don’t make sense.

This is a common type of fraud called spoofing. The scammers use a program that makes it so you see a copied number from somewhere or someone you trust. Once you pick up the phone, you’re that much more likely to give away important info because, well, it’s someone you trust.

Here’s some ways to protect yourself:

  • If you weren’t expecting a call, don’t pick up. If it’s an important call, they’ll leave a message.
  • If it’s a robocall, just hang up. Don’t press any buttons, or even talk back.
  • If you pick up, NEVER give out important information. When you get a call you weren’t expecting and someone demands urgent action or asks for sensitive info, it’s almost always a scam.
  • If it seems suspicious, hang up! You can always call the business back using a trusted phone number from the organization’s official website.

As technology continues to advance, scammers will continue trying different ways to get your money. Continue to stay up to date and knowledgeable and you’ll be safe.

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