Have you walked into Educators’ Newman branch lately? Then you have definitely noticed a change. There’s new carpet, new colors, new furniture and more is on the way!
It’s been a long time since Newman had seen a touch-up, but this renovation is about more than just updating the layout. Here are some of the benefits you’ll see at Newman now and in the future:
- A closer greeter station for quicker solutions. Previously, the greeter station was a bit of a walk from the entryway, making it hard to know where to go to get service. Now, our friendly greeters are placed at the door to welcome you and help guide you to the services you’re looking for. This will also save you time you would otherwise spend waiting in line.
- No more writing stations for better service. In the days of writing your transactions down on a piece of paper, tellers were taking an order rather than providing a service. This opens the door to having a conversation with your teller about what you are trying to get out of your transaction and can help give you more personalized service.
- More technology for your convenience. When the remodel is complete, members will have access to a full tech bar to use our mobile and online services. This is great for users who don’t have access at home or might need a little help using these digital tools.
We hope you enjoy the new look and improved flow at Newman. This is part of a process to help make our branches an even better resource for the needs of our members. Of course, it’s changing visually, but it’s still the same great branch, the same caring people and that familiar first-class service. Watch for more changes like this at our other Educators branches.
What has been your favorite part of the update? What are you looking forward to? Let us know in the comments below!