Chip cards are now the norm for debit and credit cards. This is being done to help increase the security of every card user. With this extra security measure, we also must change how we make transactions.
One of the biggest changes as a result of the chip cards is at ATMs. Most ATMS are being converted for chip card use to protect its users from fraud. Some of these chip card readers use a card “grabber” that locks and holds your card while you make the transaction. Other machines don’t lock your card into place, but they require that you hold your card in for the entire transaction.
Please pay attention to the requirements of each machine to make sure you are successfully completing your transaction.
Questions about the chip card? Use the Live Chat feature at the top of the page to speak with an Educators representative and learn more.