Happy Member Loyalty Payout Day!

Fraud Alert: Please be aware that fraudulent text messages requesting personal information have been reported and received by both members and non-members in our service areas. Educators Credit Union will never ask for your personal information through an email, text message or an outgoing call to you. DO NOT click on any text message links or provide any personal or financial information.

Protect Yourself

As technology becomes more advanced, unfortunately so does fraud, scams and cyber threats. We want you to feel safe and protected against this kind of deception. Please review these videos brought to you by the National Credit Union Association:

In review, here are some tips to protect against fraud, scams and cyber threats:

  • Shred important documents – Educators shred days are back for the season. Check out this webpage: https://www.ecu.com/events for the dates, times and locations for this event so you can properly dispose of sensitive documents.
  • Monitor your account – Educators has many ways to monitor your accounts and cards: Online Banking, our mobile app (Educators CU) and our CTRL app. If you see something that is unfamiliar, contact Educators right away or the after hours Visa® number (800.682.6075) so your card can be blocked.
  • Bill Pay – You should only be using trusted and secured bill payment systems to pay your bills online. Educators has a bill pay system directly through your Online Banking for safe and easy access for paying your bills.
  • Chip cards – Educators now offers EMV chip cards. These cards are safer and harder to compromise than regular debit or credit cards. If you haven’t already, stop by any branch to get one printed or call 262.886.5900 to get a chip card mailed to you.
  • Strong passwords – Make sure you are using strong passwords for your online accounts. A good rule of thumb for passwords should include an uppercase, lowercase, a number and a special character.
  • Don’t click – Do not click on unfamiliar links or ads. If you are not sure what it is, it isn’t worth opening up to make your device vulnerable to viruses.

If you have any questions or concerns about your account, don’t hesitate to stop into a branch or give us a call at 262.886.5900.

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